airmy.dev/support
/ Support
Support built for
production teams.
From self-serve documentation to a dedicated 24/7 engineering escalation line — AIRMY support scales with your needs.
/ Support Plans
Community
No subscription needed
Developer
Per workspace
Business
Per workspace
Enterprise
Volume pricing
/ Response Time SLAs
/ Self-Service Resources
Documentation
Comprehensive guides, tutorials, and reference docs for every AIRMY feature.
Browse docs →
API Reference
Full REST API reference with request/response examples and authentication guides.
View API →
GitHub Community
Open issues, follow development, and connect with the AIRMY team on GitHub.
View on GitHub →
Status Page
Real-time system status, incident history, and uptime metrics for all AIRMY services.
Check status →
/ Open a Support Ticket
Before you submit
Our team triages tickets by priority within the times listed above. To get the fastest response, check these resources first — most issues are answered there in under 2 minutes.
Check the Status Page
See if there's an active incident affecting your service
Search the Docs
Full-text search across all documentation and guides
Follow on X
Product updates and support announcements
API Reference
Full endpoint documentation with error code reference
ENTERPRISE CUSTOMERS
Use your dedicated Slack Connect channel or escalation line for P1/P2 incidents. Do not use email for time-sensitive production issues.
Email support
Open a ticket by email. Include your support plan, priority, subject, and a detailed description with steps to reproduce and any error messages.
Email support@airmy.devFor P1 production outages, enterprise customers should use their dedicated escalation line — not this address.
Need guaranteed SLAs and a dedicated CSM?
Upgrade to Enterprise for 24/7 coverage, contractual SLAs, and a dedicated engineering escalation line.